Going digital not only makes banking hassle-free, it keeps transactions secure.
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Most transactions today have moved online – and using your Digital Token gives greater peace of mind while snapping up an online deal, making a PayNow transfer or paying a bill.
Having a token embedded within your digibank app means transactions are both secure and seamless. |
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Click on the real-time notifications sent to your phone to approve or reject transactions. Less chance of SMS OTPs falling into the wrong hands. |
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Digital Tokens have been designed with built-in security. Each authentication request sent or received by the token is protected with enhanced encryption. |
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Your Digital Token is unique to you and your phone. Because it resides on your digibank app, it’s also protected by your phone lock, User ID and PIN or biometric authentication. Lost your phone? Just deregister your Digital Token with us immediately. |
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Having your token in your phone means never having to worry about locating or losing an additional device, or waiting for it to be replaced. |
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Go digital and enjoy safe and
hassle-free banking, anytime, anywhere. |
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Set up your Digital Token now |
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Launch digibank mobile and tap on Digital Token |
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Log in with your credentials |
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Tap on Set Up Now and enter the 6-digit Email OTP sent to your registered email address |
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Enter the 6-digit SMS OTP sent to your registered mobile number |
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You've set up your Digital Token |
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Some questions you might
have on Digital Token |
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Is my Digital Token secure?
Yes, it has enhanced encryption and dynamic in-built security to give you layered protection. It’s only accessible to you with your phone lock, banking User ID and PIN or fingerprint. |
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Does my Digital Token use a lot of mobile data?
No. It uses less data than a chat message. |
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What happens if there’s poor internet connection where I am?
You can generate an OTP on your Digital Token for transactions like PayNow transfers below S$1,000 or bill payments to existing payees. |
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What if I lose my mobile phone?
Don’t worry! Your Digital Token is secured and only accessible with your User ID and PIN or fingerprint.
Contact us immediately to deregister your Digital Token. You can set it up again on your new phone easily.
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DON'T |
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Share your banking credentials and personal details with others |
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Click on suspicious links or answer unexpected overseas calls |
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Jailbreak your device and keep your OS updated |
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DO |
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Set transaction alerts and keep your contact details updated |
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Secure your account with a strong PIN/Password |
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Download Singapore Police Force’s ScamShield Mobile App to block scam messages and calls |
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World’s Best Bank 2021, Euromoney
Best Bank in the World 2020, Global Finance
World's Best Bank 2019, Euromoney
Global Bank of the Year 2018, The Banker |
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This is an auto-generated message. Please do not reply to this email.
For enquiries, visit our DBS Help & Support Page
or chat with us on DBS Digibot on our official DBS website.
DBS Bank Ltd Co. Reg. No.: 196800306E June 2022
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